Question 1

Do I need a professional photographer to use Picfolio?

Accepted Answer

No. Picfolio is built specifically for organizations that want to run picture days without hiring a photographer. Your staff captures photos using our iPad app, and AI handles retouching and quality enhancement automatically.

Question 2

How long does it take from capture to parent ordering?

Accepted Answer

Most studios have galleries live within a few hours of the shoot. AI enhancement runs automatically in the background as photos upload, so you're not waiting on manual editing.

Question 3

Can I use Picfolio under my own brand?

Accepted Answer

Yes. Picfolio is a white-label platform. You can brand the iOS app, the ordering storefront, gallery emails, and all customer-facing touchpoints with your own logo and colors.

Question 4

What products can families order?

Accepted Answer

Families can order digital downloads, standard prints, canvas prints, photo books, and custom packages. Fulfillment is handled by our integrated print-on-demand partner and shipped directly to families.

Question 5

How does subject tagging work?

Accepted Answer

The iOS app uses QR codes or NFC tags to link each photo to the correct subject at capture time. No manual sorting needed — photos land in the right gallery automatically.

Question 6

What does Picfolio cost?

Accepted Answer

We offer a Starter plan for small studios, a Studio plan for established operations running regular events, and an Enterprise plan for large organizations and white-label resellers. See our pricing page for current plan details.

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